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Old 07-09-2008
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Question If YOU were YOUR client
What would you say is the most valuable benefit you receive from utilizing your services?
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Old 07-09-2008
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Default Re: If YOU were YOUR client
Oohhh...what a great question.

The most valuable benefit a client gets from me is piece of mind. So far the clients that have come to me have had some sort of priority or weight hanging on their shoulders. They were overwhelmed and overstressed. I have been able to ease their mind and that makes everyone happy (my client because they are much less stressed as well as myself, knowing I was able to help).
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Old 07-09-2008
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Default Re: If YOU were YOUR client
Satisfaction. Whether its finding a solution to a problem, ways to make their job easier or paying attention to details they may have overlooked, I will definitely give them their money's worth.
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Old 07-10-2008
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Default Re: If YOU were YOUR client
My clients love the fact that they can come to me with ANY issue (my friends feel the same way) and if I can't help them I will dig and dig till I find someone who can.

I've been told I'm kinda like a bulldog with a bone when I'm challenged.

Case in point:
About 11 years ago I worked full-time at a little dive biker bar and was mentioning to this one guy how I had been spending my time researching random things on the internet and I was amazed at how good I was at finding the obscure website for information.
He, being a person who LOVES to debate, didn't believe me.
I said "Try me".
He asked me to find him a rickshaw he could rent for the summer (he drove taxi in Saratoga Springs, NY by the racetrack so summer is BUSY)
He gave me 2 days to get back to him. When I got off my shift I went home, fired up the PC and 15 min later called him at the bar to tell him he could rent one with or without a bike and it was $1500/3 months coming from Canada. When did he want it. Apparently, after I left he had made a $50 bet with the night bartender that I couldn't do it. She had more faith in me and he paid her while I was still on the phone. I still get random calls from people (sometimes I haven't spoken to in a year or more) asking for my help finding something.
Maybe I should change my company name to something to do with bulldogs hmmmmm.... LOL
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Old 07-10-2008
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Default Re: If YOU were YOUR client
Originally Posted by ChristinaVOS View Post
My clients love the fact that they can come to me with ANY issue (my friends feel the same way) and if I can't help them I will dig and dig till I find someone who can.

I've been told I'm kinda like a bulldog with a bone when I'm challenged.

Case in point:
About 11 years ago I worked full-time at a little dive biker bar and was mentioning to this one guy how I had been spending my time researching random things on the internet and I was amazed at how good I was at finding the obscure website for information.
He, being a person who LOVES to debate, didn't believe me.
I said "Try me".
He asked me to find him a rickshaw he could rent for the summer (he drove taxi in Saratoga Springs, NY by the racetrack so summer is BUSY)
He gave me 2 days to get back to him. When I got off my shift I went home, fired up the PC and 15 min later called him at the bar to tell him he could rent one with or without a bike and it was $1500/3 months coming from Canada. When did he want it. Apparently, after I left he had made a $50 bet with the night bartender that I couldn't do it. She had more faith in me and he paid her while I was still on the phone. I still get random calls from people (sometimes I haven't spoken to in a year or more) asking for my help finding something.
Maybe I should change my company name to something to do with bulldogs hmmmmm.... LOL
I too love a good online challenge and love the satisfaction of finding that proverbial needle in a haystack. The client I'm working with apparently thinks I'm a miracle worker because I've found a couple of bits of geneological information that she didn't think I'd be able to find. The problem is that, now, she'll give me way too little information and thinks I'll come up with something. For instance, in her grandmother's diary, it is mentioned that her grandfather visited with the "Sines". So, I get, "can you please find me more information?". So, what am I supposed to do with that other than say, "yes, there were some Sines in Sistersville" which we already know...lol

One thing I'm particularly proud of is that her grandfather mentions in a letter to her grandmother (back when they were still just dating in 1900) that there was a new song out called "Always" that he thinks fits their "particular case". He also mentions that he thinks it was published by 2 people that also wrote "Because". That's it. I searched on the song and the 2 people and it seems as if they only wrote "Because." But I do find the "Always" which was written by Irving Berlin. However, I find out that it he published it in 1925. No good. It took me some time just finding the lyrics to that (which actually surprised me. I thought I'd find it in 5 minutes). So, I start digging again. I searched for about 2 hours or so and was just about to give up when I thought I'd search one more time and punched in different key words. I looked at my notes again and realized that the letter was written in February, 1900 so I started searching for songs published in 1899 (she didn't tell me when the letter was written originally) and lo and behold, I was directed to the Library of Congress and they had sheet music published by 2 completely different people (who, by the way happened to also publish another song called "Because"). I was able to page through the sheet music and write down the lyrics. It was the only way that I was able to find the lyrics, so I'm thinking that it may have been a bit more obscure than a lot of other songs from the early part of the century.

To me, online research is a bit like a treasure hunt and, whenever I can't find anything out, it really bugs me and I'll dig and dig until I come to the realization that, unless I'm given more information, I'm dead in the water. Now I just have to call the Mayo Clinic to see if it's possible to get medical records from the early 1900's.... **SIGH** lol
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Old 07-10-2008
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Default Re: If YOU were YOUR client
This is a very interesting thread!

I think I'd go with satisfaction knowing I was able to help my client out and that they were happy with the results.

To see my client smile makes me smile.
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Old 07-10-2008
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Default Re: If YOU were YOUR client
I provide bookkeeping services so I can offer the value of knowing where the accounts stand - whether they need to increase income/reduce expenses, if they can purchase that new 'widget' they wanted or have to wait, whether they are making a profit on a specific job, etc.
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Old 07-10-2008
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Default Re: If YOU were YOUR client
As one of my clients said, "you help me 'clear the fog'." Sometimes we get so bogged down in all there is to do, it's a relief knowing someone else can handle all those things that need to get done so our heads are clear to work in our business.
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Old 07-10-2008
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Default Re: If YOU were YOUR client
Great responses! Keep them coming...
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Old 07-10-2008
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Default Re: If YOU were YOUR client
This is a great thread!

I have heard from all of my clients that it's my brain they rely on - idea generation, perspective, unique ways to solve problems, etc.

So - brainpower!
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