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#1 (permalink)   03-16-2009 hdmrobinson Contributing Member Company name: Robinson Business Solutions   Join Date: Jan 2009 Location: Bowmanville, ON Posts: 148 Do you have FAQ's for your Client? Hello, I am in the process of developing my Prospect to Client conversion process and I am thinking about including an FAQ document to include a part of my website. Do any of you currently have an FAQ document on your site? What types of questions do you find that clients generally ask you ? I am looking for generic questions, not niche related. Thanks __________________ Heather Robinson Business Solutions

#2 (permalink)   03-16-2009 JoCarole Resident Member Company name: Shore Office Services LLC My latest Twitter: 10 ?Vegetables? You Shouldn?t Be Eating - http://t...   Join Date: Jun 2008 Location: Jersey Shore Posts: 1,123 Re: Do you have FAQ's for your Client? I have them on my site Heather, take a look when you have a minute at: http://www.shoreofficeservices.com HTH Jo-Carole

#3 (permalink)   03-16-2009 Kathy Altman Contributing Member Company name: Off-Site Office Solutions   Join Date: Feb 2009 Location: Minneapolis, MN Posts: 50 Re: Do you have FAQ's for your Client? I also have FAQ on my website. Very general. I found that most of my clients initial questions were regarding "what is a virtual assistant". www.offsiteofficesolutions.com __________________ Kathy Altman www.offsiteofficesolutions.com

#4 (permalink)   03-16-2009 hdmrobinson Contributing Member Company name: Robinson Business Solutions   Join Date: Jan 2009 Location: Bowmanville, ON Posts: 148 Re: Do you have FAQ's for your Client? Thank you Jo-Carole and Kathy, those are the pretty much the questions I had, though I hadn't thought about letting clients know how they could check on what I was working on without calling. What software do you use for that Jo-Carole? __________________ Heather Robinson Business Solutions