I probably already know the answer to this question but, what do I do with the referrals I'm CC'd into from my clients to their clients/friends/family?

I want to send a follow up email to both thanking the client for referring me and to start a conversation with the new potential. THEN send a thank you card/gift etc.

I have two particular clients that are very prolific referrers. I want to take advantage of this and thank them at the same time.

So what do you all think?

__________________
Kylie Short
Tilda Virtual Services - Making virtual personal

Hi Kylie,

Yes. I think a follow up email is appropriate. That way you've acknowledged it and everyone knows what's going on and no one feels left out. Following up with a thank you card/gift is a great idea.

Congrats to you on your prolific referrers!

__________________
Shari Sultana
Online Business Manager (marketing for retail ecommerce)

I agree. Follow up with a Thank you and small gift. Right now I work in the insurance business 9-5 and we have a formal referral program that we send out to all our clients to let them know they will be rewarded for sending business our way.