Clients can fall off the VA radar rather quickly. And it can be a painful experience.

“Am I doing something wrong?” is the first question every VA asks when the following occurs:

• Client stops emailing abruptly
• Client responds, but slowly
• Client says he/she will do something but does not follow through
• Client pays invoices late
• Client stops paying invoices all together
• Client is simply MIA despite repeated VA attempts to contact Client (but they can be seen on Twitter and Facebook)

It is difficult not to be angry. You have poured your heart and soul into this client’s work. You’ve stayed up late or worked extra hard to get the work in on time only to be forgotten. When once the relationship was continuous and exciting, it is now troubling and agonizing.

And while I try not to become too personal with my clients, I have found that working in a virtual mode without face-to-face contact is a petri dish for growing personal...Click here to read the rest of this post at Your Virtual Wizard.

Your Virtual Wizard Blog is authored by VAF member Janine of Your Virtual Wizard.


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Awesome blog post Janine - great advice for anyone who's struggled with how to handle the inevitable changes that will come with any working relationship. Nicely written!

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Great post, I recently went through this most uncomfortable situation with a now ex-client. It's a shame when these things happen but part and parcel of the business world unfortunately. In a way, it was a good thing because he is not the type of client I would want to retain especially since he has no scruples when it comes to refusing to pay agreed fees.

You've given some sound advice in your article that will help many who find themselves in the same situation. Thumbs up!

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Sabrina L. Williams
For a bird's eye view of your business

Great post, I'm currently thinking through how best to proceed with a client, so it was really useful to read.

Sarah x

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Sarah Cruickshank Admin Solutions
http://www.sarahcruickshank.co.uk

This article is spot on! Excellent work.

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Elise Tailleur
www.alamodeoffice.ca

Thanks, Elise and Sarah!

Have you been in a similar situation as I described?

Janine

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