Determining Your Services

What kinds of services do virtual assistants offer? Discuss the possibilities here.

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Old 05-20-2009
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Default Property Management
I am considering offering property management services, does anyone have any advice or experience with this?

I know that this niche is not completely virtual, but because of my husband's experience and contacts in the field I think that we would be able to offer excellent services for property owners.

The only concern I have is if we move to another state (we haven't made plans to move yet, I am trying to plan ahead just in case), I would have make plans to still service our clients.

Thanks,
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Old 05-20-2009
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Hi Shante'
I am new to VA and would also like to work in the property management field. I worked in the property management business for approx. 15 years and loved it! Something I am considering is accountability for collections. My boss would always double check the rent roster against the bank deposits to make certain all the rents were paid AND deposited (theft prevention). That might be a great thing to have done OFF site and a very valuable tool for the business owner. We did not have a website and when someone wanted to see our townhomes we had to upload the photos which took forever! I don't know what your skills are but there are a few things that can be done virtually. I also spent a lot of time researching laws for our owner financed properties. That's an area to market as well.

Wow - that's as much as I've been able to put on paper since I started thinking about this business. Thanks for the question and let's keep in touch.
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Old 05-20-2009
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Default Re: Property Management
Hi Shante',

I actually handle most of the administrative tasks for a mobile home park. There is an onsite manager, but I oversee all that she does, including setting up procedures for things like banking, handling resident concerns, setting up resident meetings, capital improvements, etc. I started with just bookkeeping, but it evolved - LOL. Anyway, just wanted to let you know that there are a lot of things you can do virtually without having to actually be on the premises.
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Old 05-21-2009
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Default Re: Property Management
Pat,
Do you live in the area where the mobile home park is located?
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Old 05-30-2009
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Default Re: Property Management
For Property Managers you may want to check with your local Government office. For instance in the State of NM you must be a Real Estate Broker in order to do Property Management. So start there first.
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Old 06-07-2009
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Default Re: Property Management
Originally Posted by KMartin View Post
Hi Shante'
I am new to VA and would also like to work in the property management field. I worked in the property management business for approx. 15 years and loved it! Something I am considering is accountability for collections. My boss would always double check the rent roster against the bank deposits to make certain all the rents were paid AND deposited (theft prevention). That might be a great thing to have done OFF site and a very valuable tool for the business owner. We did not have a website and when someone wanted to see our townhomes we had to upload the photos which took forever! I don't know what your skills are but there are a few things that can be done virtually. I also spent a lot of time researching laws for our owner financed properties. That's an area to market as well.

Wow - that's as much as I've been able to put on paper since I started thinking about this business. Thanks for the question and let's keep in touch.

The "theft prevention" double checking of rents paid and deposited is an interesting addition which I hadn't thought of previously.

Significant parts of property management, as you know, is done "in person"... if you have someone you TRUST on the ground, to be your eyes and ears, maybe you could still work with clients out of state.

Check to see if you need a real estate license to show, or even talk over teh phone about, properties to potential renters. In some states you do need to be licensed to do this sort of thing.

I have a very good friend who gets a 8% cut on all the properties she manages as a property manager, I talked about some of her duties and responsibilities in a post I wrote here.

Beware of taking on the responsibilities of talking directly to tenants and being the 24/7 contact person.... also beware of taking on the responsibility of collecting rents, because you will then also, very likely, be responsible for following through when rents are not paid... as in evicting people. When families with children are involved, this can be a heart-wrenching job.

My friend has had to do everything from go to court after a tenant's property was raided for drugs/crack/cocaine and clean 3-4 units in a weekend because her scheduled staff to do the "turn overs" did not show.

Just be very careful to draw boundaries and to know what you are getting into before you take on additional responsibilities. My friend is trying to figure out how to extract herself from the job... obviously, she just needs to quit it, but she needs another source of income before just up and quitting - naturally.
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Old 06-09-2009
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Default Re: Property Management
The state of Missouri does not require that we have a license for property management. We actually had someone ask us about property management services this week. It would be on site a couple of hours a week. I know this assignment would not be virtual, but we need to start somewhere.
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Old 06-09-2009
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Default Re: Property Management
Congratulations Shante'! Did you advertise this service or was it just networking?
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Old 06-09-2009
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Default Re: Property Management
I was wondering about that to. I have some approach me about his 3 rentals. Very basic work - collect rent, call in service tickets, and work with the tenants on general issues and rental. Let me know how it works out for you.
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Old 06-09-2009
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Default Re: Property Management
This is something to think about, thanks for bringing it up! My Mother manages a large complex and comes home every day complaining about the paperwork. The firm she works for now, wouldnt allow anyone offsite to work on their system, but the complex has been sold and she will work for the new owners. They may be more receptive to the idea....
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