Hello,

I am well on my way to launching my VA business, however, I am still back and forth as to what to offer. I have a lot of experience with general office skills. I have been doing "office" work for 13 years.

I also have transcription experience.

I had an idea yesterday to offer organization and customer service evaluations. I am very good at organizing and would offer this as an "on site" service as well. I also had a thought to evaluate how the customers are handled and offer suggestions as I have a lot of customer service and phone experience.

What are your thoughts on either of these topics?

Thanks,
Sarah

I would go through the 'which services' section to find some great suggestions on how to determine what services you should provide. Here's mine from another posting:

I attended a seminar that they suggested making a list of 15 skills that you have, putting them in order of what you like doing best, ordering them by type, and then using that to create your VA business. It's worth a try!

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Lily Chambers, The Virtual Office Goddess, LLC
Author "How to Do Your Own Small Business Bookkeeping"

Thats great advice Virtual Office Goddess! I like it!

Thanks Lily, that is great advice!

Sarah - Would you call it 'evaluation?' Because I'm thinking that they'll look for a bunch of credentials after your name if you're selling that kind of consultation.

Perhaps think about what you call sell more readily, and then when you get to know your clients' companies, you can diplomatically make suggests about organization or customer service. If your suggestions help them, you can use that history to build more of that kind of business.

If you already have a track record as an evaluator, go for it. But without that, it might be easier to find work doing transcriptions and a variety of office tasks, to start with, and sneak the consultancy services in later.

My couple o' pennies.

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Mary H. Ruth/Virtual Writing & Communications
http://www.writingVA.com

I think that is a great point of view Mary. Thanks for the input!

I love the 15 services idea! Thanks.

Great information, I also like the 15 services idea.

what a great idea! I need to make my list and have been wondering if there is a "magic" number. 15 is a great starting number. Thanks!

Love the 15 services idea. Good starting point.

Amy