Determining Your Services

What kinds of services do virtual assistants offer? Discuss the endless possibilities here.

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Old 01-11-2011
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Company name: JK Virtual Office Resources
 
Join Date: Mar 2008
Location: Oregon
Posts: 1,302
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Default Re: Offering social media services only?
Originally Posted by Your Virtual Wizard View Post
Kim,

Outstanding post!!!!

I may quote you someday...with full attribute, of course.

When you refer to reporting, do you look at Insights and Analytics for
info on growth? What other reporting do you use for stats?
Aww, thanks, Janine! I'm so glad you all found my reply helpful. For reporting, it depends on the client and what our goals are and what we are tracking. For some it's about determining the reach of their Tweets or of their Twitter account (i.e. how many possible people could have seen their tweets.) Sometimes it can be about tracking how many views a video received and what is the demographic of viewers. I also look at the growth in followers in correlation to how often tweets are going out on an account, which also gives me a idea of how consistently tweets are going out. There's also some tracking of hashtags (which can also be used to measure reach on Twitter.)

In addition to the Facebook Insights data, there's also the Impressions data that Facebook provides for each of your posts. (Although this seems to be broken as of lately).

I also look at Google Analytics for their blogs or their site (if they have them installed.) Google Analytics will provide some measure of how much other social media platforms are driving traffic to their site. For one client, Facebook is the 3rd largest referrer for traffic, for another it's 2nd. But for my husband's site, Youtube is a bigger referrer than Facebook or Twitter. This is a good way to help you know where to focus your efforts for the best outcomes.

Also, tracking clicks on links that are posted using Bit.ly or some other link shortener can be useful as well for determining which types of content your community prefers.
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Old 04-12-2011
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Company name: @eez Business Solutions
 
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Default Re: Offering social media services only?
Hi, I'm new to this site and am just getting started researching and working on my business plan. I am very interested in social media as a niche for my business but aside from a marketing degree that I got a few years ago I need a class or training to bring me up to speed on facebook and twitter. does anyone know of a good, reputable training I can take online?
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Old 04-24-2011
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Company name: Very Simple Solutions
 
Join Date: Apr 2011
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Default Re: Offering social media services only?
I have seen too many businesses start a social media account and leave it hanging because they don't have a clue what to do next. Leaving a social media outpost hanging is the worst someone can do for their business. So this is a very good niche as business owners don't always have time to work on anything but what their business is about (also organizations and non-profits). It is not easy to keep up with the changes in social media settings - ie. facebook recently changed the way fanpage tabs are added. A good social media VA would keep up to date with changes to ensure sustainable success.
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Old 06-20-2011
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Company name: Office Birdie, Administrative Services
 
Join Date: Jun 2011
Location: Woodway, Texas
Posts: 64
Default Re: Offering social media services only?
You can do well with those services, for example one of the packages I am setting up is a Blog Assistant Pkg because that's an area I'm really good at, but I also have the office administrative, executive assistance, social media management, and customer support packages to offer. I've just started to but these are areas I have decided work for me do what works for you so you bring your best to the client.
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