Determining Your Services

What kinds of services do virtual assistants offer? Discuss the possibilities here.

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Old 08-26-2008
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Default Considering a new service
I would like to offer the service of calling scheduled appointments for doctor's offices. Our eye doctor charges $35 if you miss an appointment yet they do not give a reminder call. Although I think this is a bit shady, it may just be that they have not figured out yet that a reminder call would decrease their number of missed appointments. A $90 appointment is far more valuable than a $35 missed appointment fee especially when you look at future business from a happy client.

Does anyone offer this service? What do you call it and how do you charge?
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Old 08-26-2008
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Default Re: Considering a new service
Great idea. I don't know of anyone who does reminders for doctors but you could always be the first.
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Old 08-26-2008
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Default Re: Considering a new service
That's a good idea - our dentist always calls to confirm appointments but our family doctor doesn't. My podiatrist's office also does this.
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Julia
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Old 08-26-2008
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Default Re: Considering a new service
I like the idea too. I find that specialists book appointments so far in advance that a reminder call is necessary or else I'll forget about it.
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Shari Sultana
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Old 08-26-2008
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Default Re: Considering a new service
I think it's a great idea. Not only are you saving the patients the $35 fee but you're also making their calandar more stable if you're confirming everyone for them. No point of going by a calandar if things are not confirmed. You're planning your day around it and you don't even know who may or may not show. And you could also fit a new client in that cancelled spot. Great idea!
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Janice Correa-Elite Business Services
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Old 08-26-2008
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Default Re: Considering a new service
Its definitely a good idea Jenifer! I work a part-time JOB for a dentist and we always confirm the next days appointments. 95% of no-shows are the ones that don't receive a reminder call. Its hard to keep track of all your appointments these days when your booking them so far in advance.
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Old 10-04-2008
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Default Re: Considering a new service
Another Great Idea.......I think this is a superb idea!
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Old 10-14-2008
fpittman
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Default Re: Considering a new service
It's always helpful to me! Your services would definitely be a profit to the office!
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