Determining Your Services

What kinds of services do virtual assistants offer? Discuss the possibilities here.

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Old 02-09-2012
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Default Concierge Type Services
Hello,
One area I'm interested in getting more involved in is Concierge type services. Booking tickets, trips, reservations, etc. My question though is how do you handle the payment portion for the client.
I would not want to book trips for them on my credit card of course, and be reimbursed. How do you handle that? Do you ask them to provide a Credit Card number in order for you to book for them?
Has anyone else had experience with this? Thanks in advance!
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Old 02-09-2012
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Default Re: Concierge Type Services
I provide concierge services for one of my clients - buying gifts, making reservations, booking flights, etc. It's one of my favorite services that I offer.

Under no circumstances would I use my own credit card. Instead, I had my client sign a credit card authorization form which includes his credit card information and authorizes me to make purchases on his behalf up to a given amount for a set period of time. You can decide with your client whether they want to sign a form on a case-by-case basis (use a one-time authorization form) or sign an ongoing form for say a six or twelve month period.

If you do a Google search for "credit card authorization form" you'll find lots of good examples that you can download and adapt for your business.
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Old 02-09-2012
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Default Re: Concierge Type Services
Exactly the answer I needed, thanks so much!
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