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Old 04-16-2010
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Default No audio on my new Dell webcam?
I am using my built-in webcam for the first time. I recorded something but when I play it back, there is no audio. .

My audio settings are on for my computer and the webcam. The software was installed with my new laptop computer but Skype video told me they can't detect a webcam. So I reinstalled the software to no avail. Anyone else have this problem with their webcam? Appreciate all feedback, thanks.
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Old 04-18-2010
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Default Re: No audio on my new Dell webcam?
Hi Jo

You may need to go to Dell's website and check that you have all the updated drivers.

kind regards,

Michele Flynn
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Old 04-19-2010
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Default Re: No audio on my new Dell webcam?
Were you using a headset? I had some problems with my Dell at first because it wasn't picking up that I used a headset microphone rather than the built in mic.
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Old 04-19-2010
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Default Re: No audio on my new Dell webcam?
I would too check out the Dell site first. On my laptop if I have my headset plugged in I need to enable the mic so that it picks up that and not the built in mic which does not pickup the audio when both are in use.
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Old 04-19-2010
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Default Re: No audio on my new Dell webcam?
Originally Posted by MIM Enterprises View Post
Hi Jo

You may need to go to Dell's website and check that you have all the updated drivers.

kind regards,

Michele Flynn
Hi Michelle, I did, I finally found out that I don't have the driver installed at all. I got a warning error saying my driver could not be found and to download my driver CD which I don't have . All I have is my webcam control center which is not the same thing apparently.

When I went to Dell's website they had a listing of different webcams and mine was not listed. I guess I am going to have to call Dell up, not looking forward to that part.
Thanks!
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Old 04-19-2010
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Default Re: No audio on my new Dell webcam?
Originally Posted by SharynMunr View Post
Were you using a headset? I had some problems with my Dell at first because it wasn't picking up that I used a headset microphone rather than the built in mic.
Unfortunately, my webcam didn't come with a built in mic. So I was using my headset from my other computer. But I found out my driver was not installed so I have to call up Dell about that since the CD was not included. Thanks.
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Old 04-19-2010
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Default Re: No audio on my new Dell webcam?
Originally Posted by leedrozak View Post
I would too check out the Dell site first. On my laptop if I have my headset plugged in I need to enable the mic so that it picks up that and not the built in mic which does not pickup the audio when both are in use.
I changed my settings to pick up the headset instead of the mic icon. But the problem is I don't have the driver installed for the webcam which is very strange.
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Old 04-19-2010
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Default Re: No audio on my new Dell webcam?
Originally Posted by JoCarole View Post
I changed my settings to pick up the headset instead of the mic icon. But the problem is I don't have the driver installed for the webcam which is very strange.
JoCarole, maybe go to the webcam's website to download the driver? Just thinking that since it is an "after market" addition, that the manufacturer of the webcam should have drivers available for download.

HTH a bit,
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Old 04-19-2010
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Default Re: No audio on my new Dell webcam?
Originally Posted by Business-Bytes View Post
JoCarole, maybe go to the webcam's website to download the driver? Just thinking that since it is an "after market" addition, that the manufacturer of the webcam should have drivers available for download.

HTH a bit,
Hi Jules,

The webcam came with the laptop that I bought at Qvc. It is a Dell webcam but it is not listed on the Dell website for drivers, not mine anyway. Strange....I think I have to just call up Dell, I tried to email them 3X now and there is an error saying "try later".. I just haven't had time to call.. Thx
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