Do’s and Don’ts for Starting a Virtual Assistant Business - Page 4 - Virtual Assistant Forums

saturna · #46 (**permalink**) 09-26-2008

Thanks for putting together this list Diana! This is the kind of information that makes me so glad that I found this forum.

Sylvia

BayAreaVA · #47 (**permalink**) 09-30-2008

Thanks for posting this information. WOW you guys have a lot of info that you share and its greatly appreciated.

mommonique · #48 (**permalink**) 10-04-2008

Wonderful Article, thanks for all your insight!
Monique

CortniM · #49 (**permalink**) 10-07-2008

I have a certain figure in mind that I plan to charge as an hourly rate. I originally started with a lower number figuring people wouldn't want to pay that much, but then I've been reading and I've decided that I'm worth that much. My question is, does it make sense to charge a certain rate when you are just starting out (not dirt cheap or anything, but maybe average or lower-average) and then raise rates once I have a bit more experience in the business? Or maybe raise rates for new clients but let existing ones stay at the same rate? Any thoughts on this?

dahanson · #50 (**permalink**) 10-13-2008

Originally Posted by DianaEnnen

Virtual Assistants (VAs) are highly skilled professionals who provide administrative support and specialized services to businesses, entrepreneurs, executives, and others who have more work to do than time to do it. Examples of services a VA can do include publicity and marketing, web design and maintenance, word processing, meeting and event planning, desktop publishing, article and press release submissions, internet research, bookkeeping, business start-up consultations and so much more. This can be the perfect work-at-home opportunity for many with good computer and Internet skills.
Following are several Do’s and Dont’s to keep in mind for starting and operating your Virtual Assisting business.

DO -- Decide on a targeted market and initially focus your marketing efforts in that area. By developing a “niche” in your field, your reputation spreads quickly and soon you become a recognized expert. Several specialties include: publicity, medical, legal or business transcription, resume consulting, transaction coordination -- real estate industry, working with authors, academic typing, internet research, etc.

DO -- Be creative about where you can find business. The Internet offers a large variety of potential for clients just waiting for you to contact them. Actively network and don’t limit your marketing to simply sending out one press release, placing a few ads in newspapers or the Yellow Pages, or posting on a board or two. You want to find where there might be a need- and go fill it.

DO -- Write a complete business plan and marketing plan. Too many leave out this vital step and waste valuable time unorganized and without a clear-cut goal and direction for their business. When starting a business you will have tons of ideas floating around. You need to materialize all these and put them into a workable plan of action.

DO -- Develop a website that looks sensational! Your website is often the first connection a potential client has with your services. It must immediately let them know that they are dealing with a professional. Your site must then have the POWER to draw them to you and contact you. Let them see that you value quality by the look and feel of it. Additional tips include letting them know what services you offer and why you are qualified to offer those services by mentioning your experience and education. Be sure to include points on why you stand out among the rest and are the BEST! For example, if you have been featured in articles, radio shows, etc., have them listed with the dates.

DO -- Learn everything you can about starting a business. Knowledge is power and the more you know, the greater your chances for success. Look to online services and message boards and chats to talk with other Virtual Assistants operating a business. Remember these are often run by pros who have been in business for years and are willing to share their experience. Stop by our site at virtualassistantstartups.com and chat with other virtual assistants who are also getting started.

DO -- Join associations that are targeted for our Industry. By connecting with these associations and being active, you learn from them what works and what doesn’t and you are able to post your questions to associate members via list serves often getting answers to your questions within minutes.

DO -- Read, read, read. By frequently continuing to increase your skills and your knowledge of your profession, the end result is a more confident satisfied you. Every tip you get from a book can be a new tool in your business. I recommend highlighting areas from several books and adding them to your library. Keep in mind that you might not use that idea today, but it might apply to specialties you might add down the road.

DO – Enjoy. There’s no greater feeling than landing that first client or finishing your first big project. Plus, wait until you get the opportunity to tell someone you own and operate your own virtual assisting business. It sure beats I’m a secretary at .... Plus, when you enjoy your business it shows. Your clients will sense your positive attitude and want to be a part of your team.

DON'T -- Underprice your services. The average virtual assistant today makes $25 to $100 an hour, depending on their skills, services offered, location, and years of experience. Don’t make the mistake of assuming if you charge the lowest prices, you’ll get the most work. You won’t. Instead, you’ll end up working outrageous hours for peanuts! Clients will pay more for professional services. When a potential client discovers you’re charging a lower rate than standard, they often feel they will receive a quality of services that is also lower.

DON'T -- Overextend yourself. One of the common mistakes many virtual assistants make is to accept too much work and then not be able to accurately complete it. Learn to say no or have a back-up helper who can assist you with any overflow work. Remember one of the most important ingredients for success is keeping your clients satisfied. If you overextend yourself and make a lot of errors, it will jeopardize your business.

DON'T -- Get discouraged. It takes time to get a business going. Plan ahead and have money saved in reserve. Don’t buy items until you have found the best possible price and there is an absolute need. This advance planning takes the pressure off of having to make money NOW. If things are slow and the phone just isn’t ringing ... MAKE IT RING!! There’s plenty of work out there, you just need to aggressively pursue it.

Finally, the most important ingredient for success is your belief in yourself. If you believe that with your skills and experience, you can own your own business, then there’s nothing stopping you. DREAMS DO COME TRUE. SOMETIMES YOU JUST NEED TO MAKE THEM HAPPEN.
*************
Diana Ennen, Author, Virtual Assistant: The Series, Become a Highly Successful, Sought After VA, & Words From Home / http://www.virtualwordpublishing.com. Article is free to be reprinted as long as bio remains.

Hi

This was a great list to read over. I am in the process of setting up my VA business. Thanks again.

cwilson79 · #51 (**permalink**) 11-07-2008

What a great article to share with all of us. Thanks for posting it. It will help me alot.

dschipman · #52 (**permalink**) 11-07-2008

Great info...more stuff to add to my research materials.

Thank you

DianaEnnen · #53 (**permalink**) 11-08-2008

Hi

Thanks so much! I really appreciate the comments. I think one of the most important things to remember is to have a plan of action. I know whenever I start something new in my business I try and jot down my ideas somewhere. Boy does it make a difference. It doesn't need to be really technical or even too detailed. Just so I write it down and plan it out.

One other little tip too. I keep a marketing and planning notebook. It's a 3 ring binder with side pockets. (2 inches) Whenever I see an article that's really good or a newsletter that has tips, I'll print it out (on already 3 hole punched paper) and then add it to my notebook. Then I'll yellow highlight the key points. Often times I find that down the road this offers exactly what I need.

Thanks again!

Diana Ennen
Virtual Word Publishing
www.virtualwordpublishing.com

rdpeters40 · #54 (**permalink**) 11-08-2008

Thank you for sharing this information, very helpful. I have saved it in my files for future reference.

llbean · #55 (**permalink**) 12-07-2008

I am just starting up and this artical helps point me in the right direction

rcleland · #56 (**permalink**) 12-08-2008

Diane thank you for sharing - it is a great list

MondayMorn · #57 (**permalink**) 12-10-2008

Thank you so much. You have no idea how wonderful all this information is to us!

defrag1 · #58 (**permalink**) 12-10-2008

Once again I am enthralled by Dianna Ennen's article. As a newbie, I find myself running circles at times and it is articles like this that help me to regain my balance. The knowledge and wisdom that Dinna shares with us is a god-send and I for one need that advice from someone who has been there. "Thank You Dianna!"

DianaEnnen · #59 (**permalink**) 12-11-2008

Hi

Thanks!! Boy can I relate to the running circles. I think so many of us experience that. What used to help me was to try and focus on one thing at a time. (Easier said than done a lot of times). Like, one day I'm going to work on marketing via a press release and write a release. Then after that's finished I'd focus on sending it out. One day on networking, etc. Not that I wouldn't network throughout the week too, but on that one day I would really commit to doing more. It sure seemed to help me focus more.

Thanks again!

Diana Ennen
Virtual Word Publishing

edsupport · #60 (**permalink**) 12-11-2008

Thanks for posting this very helpful do's and don'ts list. I am going to print it and put it up on my wall!