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I have learnt, my clients now are the best. They’re professional and they know exactly what they want done. We don’t go back and forth with questions that have been asked a million times before. Why you ask I could say this, well I have instituted a better way of communicating with my clients.
My first initial contact with my clients is a free consultation which is recorded; the client is informed of the consultation being recorded. From that a proposal, retainer or project agreement is prepared. One is email along with the recording to the client. Whatever is said or negotiated on in the free consultation is mentioned in the contract. If the client requires a second consultation before the signing of the contract,...
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