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Virtual Assistant (VA) can be simply defined according to about.com as a person who helps someone else. They usually help business owners or small business by doing their administrative tasks. It is called “virtual” because they work from a home office. They can be accessed through emails, telephones, etc. These VAs are often experienced professionals who dedicates their time and expertise to helping their clients achieve corporate goals. Thus, they should be treated as partners rather than employees.
Aside from doing administrative tasks, VAs also offer technical and specialized services. These services include contact centre solutions, bookkeeping and accounting, Web-based business processes and solutions, Procurement sourcing,...
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