Originally Posted by AYS Consulting
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Has anyone used 1and1 web hosting before, I just purchased a package from them and am having some issues with getting my site together, and I have 2 clients that would like to have a similiar website created.... any help would be much appreciated
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I tried them first and switched after 2 days. Their site is just not very user friendly. If you cancel, be sure you follow the instructions CAREFULLY and make a record of everything you did, save all emails too, for at least a year.
I canceled exactly as stated and then, when it would have been time to pay for anotheryear, they tried to charge me renewal fees. If I hadn't kept those emails they wouldn't have reversed the charge on my credit card.
Be careful.