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Old 05-02-2009
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Company name: Kerans Virtual Assistance
 
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Default Re: Number of Billable Hours
Originally Posted by Kerans VA View Post
Exceptions to this would include things like training unless your client has agreed in advance to pay for it.
Originally Posted by Total Resource Connection View Post
Agreed, although if it's a client proprietary software that I am learning specific for them (billing software, or something along those lines) I do charge for the time.
We actually have had this exact scenario recently with one of my clients hiring a bookkeeper and have had it go both ways. The first one we hired agreed to learn the billing software for free as it would enhance her skills and the second one did not. Either way, it was clarified before the project started what the expectations were for both parties.

Good luck!
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