Hi Chauntelle
I like your website as well!
My only suggestion is perhaps your transcription tips could be swapped to being at the top of the page with the suggested software at the bottom. My only other input would be the page regarding transcribing hours might have a different font size and/or colour. I only say that because the information is important especially to a client and they might not understand that one hour of audio represents up to 4 hours of transcribing and so on.
Apart from that I really like your website.
Michele