Wow, what a great list. I hadn't thought about documenting my polices for bad debt, raising prices etc.

Something that I plan to work on that you might want to add to the list is a Disaster Plan. I have a friend who runs a small business from her home. She was flooded 2 years ago and it took her almost 6 months to get over it, mostly because she never thought any thing like that could happen to her.

Heather