We are looking for a new virus scanning program. My husband got hit with a trojan virus yesterday and when he contacted our current provider by online chat, they said they couldn't help him but if he wanted to call the paid support line they probably could. I'm not pleased to say the least. We paid for three licensces for this and I think it's not good to then have to pay to get help to remove a virus that the program should have caught by their product in the first place.

This product also seems to reference their website when scanning and this virus blocked access to the virus scanning product's website.

I am looking for a virus scanner product that automtically updates its virus, spyware and adware definitions online but runs from the computer so that this kind of problem doesn't happen again. Does anyone know of a product that does this?

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Julia