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Old 11-07-2008
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katekindred katekindred is offline
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Company name: Independent Paralegal Services
 
Join Date: Jul 2008
Location: Portland, Oregon
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Default Re: Outstanding Invoice
Yes, this is always a tough one because you don't want to lose the client. But, it's hard for me to manage when people are chronic. So, while stressing how much I value the relationship, I would ask her that "in order to keep costs down" could she please pay as agreed, because of course you would "feel terrible" about having to impose the late fee, but late payments make it difficult to honor your own financial obligations. Sometimes, I've decided to just let go of the client, and the hassle, and let them find someone else to not pay as agreed.
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