View Single Post
    #5 (permalink)  
Old 04-09-2007
Tess's Avatar
Tess Tess is offline
Senior Member
Company name: Codehead, LLP
Latest blog post: SEO Q&A
 
Join Date: Apr 2007
Location: Portland, OR
Posts: 9,131
Blog Entries: 3
Default
We just really think it's an important part of the initial communications, to ensure that both service provider and client have a solid foundation for understanding. It really does help avoid issues later - especially when it comes to billing.
It's equally important to ensure that you have a good sense of what your client *expects* and work to clarify anything that isn't immediately clear.
Of course, some things are unpredictable, but these suggestions are a good start to setting up the framework for good working relationships.
__________________
Create a welcome packet for new clients with this guide and free templates!

(Available in PDF and Kindle versions)