Hi Deb -

I'm in meetings most of the day today, but I'll definitely check out those tip sites and let you know how that goes. Also, very helpful advise to know that there are different forms of normalization to focus on.

I've been all through the MS Website, and I have one really huge book that is from MS Press...but it's been hard for me to sort it all out. I agree. Would be much easier to have someone I could work with in person.

Thank you sooo much! Pam