I appreciate this post because it addresses something with which we women often have a problem, pleasing others. I did not know how to handle these problems if they ever came about. Believe me I have thought of them. I am in the start-up phase of "Makesha Ramel Caldwell Business Support Services" and everything that I read on virtual assisting has nothing to do with emotions or wanting to please. Again, thanks for the post. This forum is wonderful because it is filled with posts that are article-worthy.