Lily, excellent points.

And what's this about expenditures for office supplies coming out of your pocket? Right that the client does not pay for your computer, phone, etc. but if you have to purchase items for a client's project those would be passed on in the invoice to the client.

More from me below, sorry I don't have time to do the whole thing today...I'm sure others will pop in to help too!

Originally Posted by OfficeButterfly

Services I am Office Butterfly is pleased to offer the following services: Word Processing * Copy Typing * Audio Transcription (available as an MP3/WMA/WAV file only) [Do you mean you can transcribe from these formats only? Then perhaps 'From X, X, X, and X formats only'] * Medical/Legal Word Processing * Business Presentation documents Spreadsheets PowerPoint Presentations Database Creation and Maintenance [What kinds/format databases?] Basic Graphic Design services * Business Card design * Brochure Design (incl. content) [When you say including content here, do you mean you're going to WRITE the content FOR the client or you will insert the client-provided content for the client?] * Leaflet Design (incl. content) * Newsletter Design / Content * e-Newsletter [Which e-newsletter programs do you work with/are you familiar with?] Rates The rates for the services offered starts at just Our rates start at £11.50 (IRL: €16.50) an hour, increasing in billed at 15 minute increments. VAT is not payable [What does this mean? Do you mean the client does not pay tax? I would reword this...]. Please note that Irish prices are given as a guide only; all payments must be received in UK Sterling. Methods of payment accepted include cheques and BACS, and must be paid within 14 days from date of invoice. A retainer service is also available; please e-mail me on info @ officebutterfly.com (without the spaces) [Use the email antispam encoder here so that you can just let the user click your email - do this everywhere you have your email listed] for more information. Payment is due twice monthly; and we do require a 50% deposit before we can begin any work initiation of your project [??]. Terms & Conditions You will be Clients are required to sign our Terms and Conditions (incorporated into our Booking Form) [is this statement necessary?] before we are able to start on your assignment at the start of the working relationship. An outline of our Terms & Conditions is available on request [I would change this to 'here' and link to the outline online]. Portfolio If you would like to see for yourself the high standard of work Office Butterfly can produce; you now have the opportunity to download our portfolio. Please send us an e-mail on info @ officebutterfly.com (without the spaces) [email encoder] with Portfolio in the subject title and we will be delighted to send you a copy. [An online portfolio is easier for clients to view and will speed up the inqiury process. If they have to email you to see samples of your work likely they will not take the time to do so...] Testimonials Press In the Press This section shows you any Office Butterfly-related information in the Media; whether it’s in the local press, TV, Website, etc. There are currently no links to display here. Press Releases Welcome to our Press Release section. Please click on the relevant title to view the press release. The most recent press release will be displayed at the top of the list, and will be displayed in bold. E-Zine [Not sure if a zine fits under press - I would make this a sep. section, esp. if you're going to post past issues online. Also - make sure your visitors can subscribe to your ezine on every page of your site - don't hide your calls to action and offer your freebies loud and clear. Also tell them what the zine is about, why they want it, etc. Also, does it have a title??] view our current ezine. If you would like to subscribe to our current e-zine, which is out emailed to subscribers bi-monthly and is sent straight to your e-mail inbox, then please e-mail us on info @ officebutterfly.com [email encoder] with the subject title SUBSCRIBE, to enable me to add you to the database. Media Pack If you are in the Media Industry (whether it’s in Television, Radio, Press, Internet, etc), then you are invited to request for a media pack to be sent via e-mail (as a word document). If you would like To receive our media pack a copy, then please e-mail me us on at info @officebutterfly.com with the subject title MEDIA PACK. Blog The wordpress blog will be embedded into this page. (officebutterfly.wordpress.com )

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