Thanks for the info Tess, I have not bee with this client for very long, she was a referral from another client.

The reason I am reluctant to start the daily reports is one she wants to the minute synopsis of how long I spend on everything right down to composing an email to her. I number one am not sure how to calculate and track such things because I jump from task to task at times especially with email I have notifications of every email as it comes in and if it is work related I address it immediately.

Generally what I do is block time each day to devote to client projects and track my start time and finish time and that is it, I dont understand her need for a by the minute synopsis. I think you are right she is new to the virtual thing so she is a little aprehensive I think.

It is not that I mind the daily report because it gives me a documented trail of customer satisfaction since I offer a garuntee on my services. So if a client accepts the report and does not question anything then they are accepting the work product so really it is a delivery acceptance for me.

Is there a software or tool I can use to track time in the manner she is asking for?