The best way to get bookkeeping experience is to find a part-time job on craigs list. However, I would start by taking an accounting basics class online (check your local community college) and then going through the Intuit Certified QB User training (search for Rebecka's post on this forum for the link). This will teach you the basics so you are comfortable w/QB . Anyone can learn a software program but it is easy to miscode items if you don't understand basic accounting
And as far as phone coaching, I was just pointing out the need many seniors have for assistance with computer/internet technology. I'm sure there are multiple ways to assist them other than phone calls