View Single Post
    #12 (permalink)  
Old 03-25-2008
jeannedb's Avatar
jeannedb jeannedb is offline
Junior Member
Company name: NowAssistingYou.com
 
Join Date: Aug 2007
Location: Michigan
Posts: 254
Send a message via AIM to jeannedb Send a message via MSN to jeannedb
Default Re: How do you answer your phone?
Originally Posted by SupportMyOffice View Post
I just say this is Jenifer, Can I help you. I get a lot of wrong number calls on my second line and also a lot of sales calls.

On a side note, yesterday I had a man call and say "this is customer service for your office copy machine". I explained that we are a small biz and don't have one and he hung up on me. I wish his number had come up on caller ID because I would have called back and yelled at someone. To me this was bad business because some day I may have a copy machine and may be looking for service. This was a foot-in-the-door opportunity for this company and they blew it big time.
I don't think the copy machine call was legit. I used to have to field a ton of "toner phoner" calls when I was working full-time. It's a scam where one person will call trying to get information on your copy equipment (make, model, serial number, etc). Then later another caller will act as though he's from your copier company and offer to sell you toner at a "special" price.

Here's a link about it.
__________________
Jeanne
NowAssistingYou.com

Virtual Assistant :: Web/Blog Design & Hosting :: Writer
Reply With Quote