Just wanted to update the thread to let everyone know, these guys are really listening to what you have to say about the product and have made numerous updates recently.
1. They deployed some updates to ClientSpot that include a first cut of retainer
tracking, as well as a new start/stop task timer.
More about the new features here:
http://www.myclientspot.com/clientspot-product-update
Also, this product is STILL being offered at the free level - they've extended that offer beyond March 1!
Check it out here.