I like the "Rights and Responsibilities" post.

I had an issue this week where one of my clients simply didn't have the time to proof my work after I was finished, and he is a (new) regular (about 2xs per week). Every time I requested his review and approval he told me to go ahead and email it to the third party requesting the information from him each time. He didn't have the time to read them.

Yesterday was an eye-opener. Fortunately I had the original fax he sent me with his original handwritten version of the document in question. My new policy, is NEVER to proceed with instructions in emailing to a third party unless you have a signed approval from the client and written instructions including the third party's name and email address they need the document sent to....this is a deal breaker now.

Also, do not release work to new clients without payment at the time of service, until you have established a good working relationship.

Billing....2x's per month.

Sandy