Ooh! I like that Mary - it is like being a good listener and then repeating back what they said. That way both parties will have input and a record of the agreement on their systems. As always - sometimes the simplest solutions are often the best. Thank you for that - it will work perfectly for the pocket-money jobs that come in (like the quick resume I had to type last week - less than an hour, but she was a lovely lady, so it had benefits!).