03-05-2010
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Active Member
Company name: Laserdog Productions
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Join Date: Jan 2009
Location: Lafayette, CO
Posts: 856
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Re: 9 Lies That Are Holding Your Business Back by Steve Chandler and Sam Beckford
Yes, it's definitely a dilemma. ~sigh. Do I give up quality work & conveniece over $30?
We originally ended up at his shop because three other shops couldn't accurately diagnose a problem with my husband's car years ago. His car would stall to the point of not starting & it cost additional tow charges each time. This guy figured out the problem & fixed it in the first visit.
The logistics of taking my car 15 miles to another shop is also a factor. This shop is within walking distance & I don't need my husband to be available when I need to drop one of our cars off. He works nights, on a bizarre shifting schedule, so convenience is a big factor.
Maybe I should send him a copy of the 9 Lies book. 
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