I have a getting to know you package for these types of clients. Although I do have to say that I only offer it if I feel that they will be a good fit with me after having a conversation. I have only had one client who did walk away after the first 5 hours but it was because he did not want to sign the contract and only keep working this way.

And like Kimberly said, there are two sides to every story and it could just be that this person is not great at working with a VA.

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Lee Drozak
My Office Assistant