Originally Posted by Robin_Holstein
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On my cell, I have a program called Momentum. It tracks calls and their duration. I have only used it a few weeks, so I don't have a great feel for it yet.
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Robin,
I used Momemtum and was hugely disappointed with the program. After tracking a whole month's of calls with client IDs, subject, etc., the report they sent me only listed 3 calls. I fiddled with it to try to access the other calls, to no avail. I have uninstalled the app, if it takes me more time than I would recover in costs, its not worth it!
Maybe you'll have a better experience, let us know!