I have to agree, I did spend time sending her emails and researching various tasks but it was no more than one hour of that time, so I would have to send her a final cancellation of our contract, a refund notice and move on. I do agree that since it was not in my contract I really should refund her.
Thank you for all the very honest and open advice, I have learned and will add the wording to my contract for future clients.
Have a great weekend,
Brandy
